What is Extended Support?

Our Extended Support Plans allow us to leverage our Support Team’s vast technical experience and industry knowledge to handle more of your business’s IT needs. We’ve focused this service on preventing downtime by utilizing tools to detect potential problems before they can impact you.  With this added support, you will also receive always online, offsite backups of one of the most important aspects of your business, your Liberty data.

We have also expanded our scope of support and made our support team more accessible to you by offering a new live-chat feature.

Here is a list of things extended support covers:

Anti-Virus/Anti-Malware Protection for local server and workstations

Offsite backup of Liberty Data.

Offsite backup for your Quickbooks Company File

Offsite backup for your critical non-liberty documents & files stored on local workstations

Monitoring of all Liberty services and processes

Monitoring of local PC health & resource utilization

Priority Technical Support

Live Chat Technical Support

Configure & Troubleshoot Network Peripherals

Can be utilized whether you are on Liberty For Desktop or Liberty Cloud

Please visit https://www.resaleworld.com/extended-support-services.html for more information on Extended Support.

You may also contact our customer service department at 1-800-785-4800 to sign up today!

Related Topics

Online Backup to an Off-Site Storage Location

Managed Anti-Virus and Anti-Malware

Live Chat Support