What is Extended Support?
Our Extended Support Plans allow us to leverage our Support Team’s vast technical experience and industry knowledge to handle more of your business’s IT needs. We’ve focused this service on preventing downtime by utilizing tools to detect potential problems before they can impact you. With this added support, you will also receive always online, offsite backups of one of the most important aspects of your business, your Liberty data.
We have also expanded our scope of support and made our support team more accessible to you by offering a new live-chat feature.
Here is a list of things extended support covers:
●Anti-Virus/Anti-Malware Protection for local server and workstations
●Offsite backup of Liberty Data.
●Offsite backup for your Quickbooks Company File
●Offsite backup for your critical non-liberty documents & files stored on local workstations
●Monitoring of all Liberty services and processes
●Monitoring of local PC health & resource utilization
●Priority Technical Support
●Live Chat Technical Support
●Configure & Troubleshoot Network Peripherals
●Can be utilized whether you are on Liberty For Desktop or Liberty Cloud
Please visit https://www.resaleworld.com/extended-support-services.html for more information on Extended Support.
You may also contact our customer service department at 1-800-785-4800 to sign up today!
Related Topics
Online Backup to an Off-Site Storage Location
Managed Anti-Virus and Anti-Malware
Live Chat Support